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Visual collaboration with solution recommendations to solve operational problems & incidents faster

Teams not on the same page delaying problem resolution? smartQED is a visual collaborative workspace with integrated learning for faster problem investigations and root cause analysis. It empowers virtual teams to collaborate efficiently, giving everyone a clear picture of the investigation status and strategy as it unfolds. The built-in recommendation engine analyzes historical data and generates cause and solution suggestions to jumpstart new investigations, eliminating repeated searching and reading of prior problems. Powerful templating capability promotes easy knowledge sharing to upskill junior staff. With smartQED you can solve problems 2-3x faster and increase reliability and customer satisfaction of your product or services. It can help all businesses where downtime is costly.